The vast majority of light weight (backpacking) tents in the UK are manufactured in the Far East and they are imported into this country by the distributors. If anything goes wrong with the tent within the warranty period the tent is normally replaced. If anything happens to the tent outside the warranty period (or if the warranty does not cover the damage) then our workshops can offer to repair the item.

The most common repairs workshops undertake are to the zips, poles, replacing groundsheets and patching holes and tears. Workshops always take into account the value of the tent and the cost of the repair and our workshops may advise that a tent is uneconomic to repair. Budget tents made in the Far East suffer zip failures fairly frequently because the metal used in the zip slider is relatively soft and wears and distorts very easily all workshops do in that case is replace the slider. More specialised tents suffer a similar problem after extensive use in extreme conditions where sand and dirt wear down the metal zip sliders but as the nylon teeth of the zips remain sound and again only the sliders need replaced and the nylon teeth cleaned with a silicone spray.

A major problem with budget nylon tents and elderly well used backpacking tents (originally made in the UK such as Ultimate, Phoenix and Vango Force Ten Nylon tents) is ultraviolet deterioration. Over the past 10 years this has become serious as the hole in the Ozone layer has increased the effect of UV light on nylon fabrics and some colours absorb more UV light than others.  Twist the fabric in the damaged area to see if it tears easily. If it does then the fabric may be too tender to take a stitched repair.

Their Workshops are experienced in repairing most types of heavy canvas tentage including the popular Stormhaven, Icelandic and Nijer series from Blacks of Greenock, the Sherpa series from The North Face and others.

Through the winter months our workshops are quieter and encourage heavy tent users who are typically groups to consider having their patrol tents repaired between October and January.

Their workshops are the only approved repair agent for Macpac, Wild Rover, Osprey, McKinley and Eagle Creek in the UK but they offer a repair service for any make of rucsac manufactured in the World!

If you have a pack in need of repair please email them and they will be able to advise you as to an approximate cost for the repair and the best way of getting the item to them.

Workshops are approved repairers for products manufactured from GORE-TEX fabrics and have their own taping systems supplied by W.L. Gore & Associates and only use genuine GORE-TEX fabrics and tapes for your repairs. In addition, every product repaired is tested on suter testing system to ensure the repair is completely waterproof.

Workshops can repair GORE-TEX tents, jackets, overtrousers, gaiters and all other fabric products. They dont just handle outdoor equipment manufacturers and can work on golf and other sporting garments as well as survival suits and performance corporate wear.

They can patch damaged sleeping bags and replace zips or zip sliders if they are broken. Unfortunately sleeping bags with synthetic fibres or down cannot be refilled.

Almost every repair to sleeping bags has to be costed individually, please contact them for details on how our workshops can fix your bag and the most economical way to send it to us.

Your gaiters can take a fair bit of punishment on the hills; if you tear or damage them their workshops can help. Theyre also able to replace broken straps and laces, zips or in the case of Yeti gaiters replace the rubber rands that go under your boot.