1. Home
  2. Blog
  3. IT’S US NOT YOU…

IT’S US NOT YOU…

You may have visited our site recently and feel like something has changed. Well it has. Simply Hike has had a facelift, but don’t worry, it’s still us. We’ve just gone for an updated look and feel, but, as always, we’ll be offering the same great products and service.

 

 

What’s different?

 

Our website

Our website may look a little different, but it’s all for a good reason. We’ve upgraded to a more stable platform, which will also improve security for you, our customer. It does mean you’ll have to create a brand new account with us. You’ll also need to contact us if you need any details from previous orders.

 

Our emails

When you place your order with us, at first, the emails from us may look a little unfamiliar. But, as with all emails, if you are unsure of the authenticity of an email, best to check with the sender.

 

Currencies offered

For the time being, you’ll only be able to pay in GBP. Any EUR or USD values shown are just indicative and actual rates will be set by your card provider or PayPal. We hope to have other currencies up and running on the site very soon.

 

Simply Piste

We previously offered a fantastic range of ski wear through our sister company, Simply Piste. We are excited to announce that we can now offer the full range from Simply Piste on Simply Hike. We wanted to give you outdoorsy types more products to choose from, so we’ve merged our websites. So, if you were used to shopping on Simply Piste, you’ll need to place your order on Simply Hike.

 

Gift Cards

If you have any gift cards with amounts outstanding, they may no longer work. Just drop us a line and we’ll issue you a replacement card.

 

 

What’s the same?

 

Our contact details

We are available to contact via the same channels as before. Call us on 0844 567 7072, email us on hello@simplyhike.co.uk or come and have a chat with us on Facebook or Twitter.

 

Our Warranty Items

As you would expect warranty items remain unaffected.

 

Everything Else

We are still offering the best value-for money products for hiking, walking and camping. We are proud of our outstanding customer services team, and we look forward to welcoming you to the new look Simply Hike.

 

 

If you’d like to offer any feedback, we’d love to hear it. You can use any of the contact details above to let us know what you think.

 

 

Top