Customer Service
How Can We Help You?
Please select one of the options below.
![](https://cdn.shopify.com/s/files/1/1767/1829/files/shipping-box-11-240.png?7711619473181469705)
Delivery Info
What are my delivery options to the UK?
What are your despatching hours?
What are my delivery options outside the UK?
When will you despatch my order?
Can I use an alternative delivery address?
Will I need to sign for my delivery?
Overseas Orders, VAT and Import Duties
![](https://cdn.shopify.com/s/files/1/1767/1829/files/generation-5-240.png?1941089551494661682)
About Us
![](https://cdn.shopify.com/s/files/1/1767/1829/files/phone-3-240.png?1941089551494661682)
Phone Us
You can call us on 0844 567 7072
Lines Open Monday To Saturday, 9am - 5pm Sundays, 10am - 4pm (excluding bank holidays).
![](https://cdn.shopify.com/s/files/1/1767/1829/files/email-4-240.png?1941089551494661682)
Email Us
Email us hello@simplyhike.co.uk
We aim to respond to all csutomer services emails within one working day.
![](https://cdn.shopify.com/s/files/1/1767/1829/files/speech-bubble-26-240.png?1941089551494661682)
Live Chat
You can chat live by clicking here
We’re generally available to chat Monday To Saturday, 9am - 5pm.